FAQ
Answers to the questions we hear most. Can't find what you need? Visit our contact page.
Orders & delivery
How long does delivery take?
Most demo orders are prepared within 1–2 business days. Delivery estimates are shown at checkout.
Can I change my order?
Contact us as soon as possible and we will do our best before it is dispatched.
Products
How do I find my size?
Each product page has a size guide. Our general size guide page explains how to measure.
How should I care for linen?
Wash cold, line dry and iron on low heat while slightly damp.
Returns
What is the returns window?
Unworn items with tags attached can be returned within 30 days of delivery.
How are refunds issued?
Refunds go back to the original payment method once the return is checked.